Respond to enquiries fast
Speed and warmth win bookings. Most buyers choose whoever replies first and best.
When someone messages you, they are close to buying. A quick, friendly, specific reply often closes the sale.
- Aim to reply within a few hours, and within a day at the latest.
- Answer the actual question, then add one helpful detail they did not ask for.
- Keep the conversation on TOFFEHA so you both stay protected.
- Be honest about availability and what you can and cannot do.
Saved replies for common questions keep you fast without sounding robotic.
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