Get great reviews
Reviews are your reputation. They lift your ranking and your conversion.
Great reviews come from setting honest expectations and then beating them. Deliver exactly what your listing promised, then add one small thing extra.
- Make sure the experience matches the listing precisely.
- Communicate clearly before, during, and after.
- After a positive experience, kindly invite the buyer to leave a review.
- If something went wrong, fix it generously. A recovered buyer often leaves your best review.
Never buy or trade reviews. It breaks our rules and buyers can tell.
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